FAQs

How can we help?

Browse answers by topic. Still stuck? We're a quick message away on WhatsApp.

Health Score & Insights

10 questions

Why has my Health Score changed?

Your score moves when new results are added or when your values shift closer to — or further from — their normal range. So a recent report, an improved reading, or a value drifting out of range can all change the number. A change is simply a prompt to stay aware; for any concern about what it means, please speak with your doctor.

Still have a question?

We're a quick message away — usually reply within minutes.

Chat on WhatsApp