FAQs
How can we help?
Browse answers by topic. Still stuck? We're a quick message away on WhatsApp.
Getting Started
10 questions
How do I create a JivaKosh account?
Download the JivaKosh app from the Play Store or App Store, enter your mobile number, and verify the one-time password (OTP) we send you by SMS. Add your name and a few basic details, and your account is ready in under a minute — there's no long form to fill and no password to create. Once you're in, you can start uploading records and adding family members straight away.
Still have a question?
We're a quick message away — usually reply within minutes.